Partnerships
Built for the people who build insurance products.
We don't sell direct. Everything we do is designed to make your book stickier, your renewals easier, and your clients happier.
The Delivery Model
AI handles the speed. People own the decision.
One workflow behind every service we deliver. It is designed to cut turnaround time without handing dispatch authority to a machine.
Request on WhatsApp
The policyholder sends a message — no call queue, no IVR. Voice and email intake remain available for those who prefer them.
AI triage & case prep
AI verifies the policy, pins the location, classifies the incident and shortlists suitable suppliers — instantly, day or night.
Human verification & dispatch
A trained operator reviews the prepared case and authorises the dispatch. No job leaves the system without a human decision.
Live status back to the policyholder
Supplier confirmation and progress updates flow back down the same WhatsApp thread, with every step logged for reporting.
For Our Partners
Sell reliability, not just cover
The same AI + WhatsApp + human workflow sits behind every package. What changes is how it is branded, priced and reported to you.
For UMAs
Attach a measurable delivery system to your policy wording. Automated intake and triage carry the volume; our operators carry the accountability for every dispatch decision.
- Timestamped turnaround and accuracy reporting
- White-label WhatsApp intake under your brand
- Human-authorised dispatch on every case
- API-driven policy verification at intake
For Independent Brokers
Win and hold schemes on how fast and how accurately help arrives — a claim you can back with data rather than reassurance.
- A delivery standard you can quote in a pitch
- Fewer slow-response complaints on your book
- Branded WhatsApp assistance line for clients
- After-hours cover without hiring after-hours staff
UMA Playbook
For underwriting managers running specialist personal or commercial books. We white-label everything from claim intake to reporting so your policy wording reads like it always included assistance.
- Bespoke package design workshops
- API integration with your admin platform
- Reinsurer-ready monthly reporting
- Dedicated relationship management
Broker Playbook
For independent brokers who compete on relationship, not price. Add a differentiator your clients feel every time they use it — without hiring a call centre.
- Turnkey packages ready to place tomorrow
- Branded assistance cards & collateral
- Client-facing WhatsApp channel
- No minimum book size to start
Judge Us On Numbers
What partners will be able to measure
We would rather show you performance than testimonials. These are the metrics reported back to every partner from day one.
Time to first response
Measured from the moment the WhatsApp message lands, not from when an agent picks up.
Dispatch accuracy
How often the first supplier sent was the correct one — tracked per case, per region.
Case audit trail
Intake, AI triage, human approval and arrival, each timestamped and exportable.