Assistance and automation, under your brand.
Emergency assistance over WhatsApp and AI agents for operations, marketing and claims, with a real person whenever it matters.
The problem
Your clients reach for WhatsApp first.
When something goes wrong, people don't want to wait on hold. They open WhatsApp and expect someone to answer.
At the same time, insurance teams lose hours to repetitive work: claims intake, client queries, renewals and follow-ups. That's time your people could spend on clients.
Pillar 1 · Emergency assistance
WhatsApp assistance for insurers, under your brand
Roadside, medical, legal and household assistance. You keep the client relationship; we do the running around.
- Step 1
Your client messages your WhatsApp line
The line carries your name. Your client deals with your brand from start to finish.
- Step 2
We verify and arrange help
We check their cover, get the details and location, and line up the right service provider.
- Step 3
A person in Cape Town confirms the dispatch
Every dispatch is confirmed by a real person on our team. Nothing goes out on autopilot.
Pillar 2 · AI agents
AI agents that take repetitive work off your team
Operations
Handles routine queries, status updates and admin so your team doesn't have to.
Marketing
Runs renewal reminders and follow-ups with your clients, in your voice.
Claims triage
Gathers claim details and photos, then sorts each claim by urgency and type.
Human handover
Passes the conversation to a person the moment judgement is needed.
Example: AI claims triage
A client sends a claim over WhatsApp. An AI agent gathers the details and photos, sorts it by urgency and type, and hands it to the right person on your team with everything in one place.
Human oversight
Automation takes care of the repetitive bits. It never replaces judgement. On anything that matters, a person steps in and makes the call.
Bespoke builds
We also build custom solutions for partners: emergency services, marketing campaigns and operational processes. All white-label, all under your name.
Who it's for