Claims are why you have clients. If they didn’t think they would ever have to claim, they wouldn’t take out insurance. And, you, as the insurer, broker, or UMA, wouldn’t exist.
Why Use Chatbot Technology?
While we appreciate that dealing with humans will always be up on the top of most people’s lists, there are circumstances where chatbots just do a more efficient job. We are a busy and impatient nation, and having to wait for someone to process something, or getting stuck with a call centre person who wants to know everything about you from your name to the colour of your fridge, can just be painful.
Chatbots get to the point and get things done quicker.
Recent Posts
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14th Feb 2019Are you ready for the new
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31st Jan 2019The Challenges and Future of Health
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29th Nov 2018Taking The Pain Out Of Claims